So we answer for you. The second a broker, shipper, or lead calls while you're under a load, off the clock, or 11 hours into your drive — Frontdesked texts them back instantly, answers the questions, and books the call-back. Every missed call becomes a captured load instead of the next truck's.
Federal Hours-of-Service caps you at 11 driving hours, and hand-held phone use is banned at the wheel (49 CFR 392.82). That's up to 11 hours brokers can't reach you — unless something answers.
HOS rules keep your hands off the phone for your whole drive. Frontdesked picks up every call and DM the moment you can't, texts back instantly with your info, and logs it so you call the right loads back first — not whoever happened to be parked.
You're covering 5–15 trucks and the phones don't wait in line. Frontdesked is your always-on first responder — instant text-back, FAQ answers, and a CRM that keeps every broker and lane organized so nothing drops while you're closing another rate.
Your back office is thin and load offers come after 5pm. Frontdesked covers overflow and off-hours, captures every inbound and new-shipper lead, and builds your broker/shipper relationships into one pipeline — so a busy desk never costs you a load.
You can't touch the phone at 70 mph. We text the caller back in seconds so the load doesn't roll to the next truck.
Brokers and shippers call around the clock. Our AI handles the usual questions and books the call-back while you drive, load, or sleep.
Every broker, shipper, and lane in one pipeline — who called, what they needed, who to follow up. Nothing lost in a phone log.
Quote a broker, line up a shipper, chase a new lane — follow-ups fire on their own so deals don't die in your sent folder.
In freight your name books the next load. We turn happy brokers & shippers into reviews that win the next contract.
When 5 minutes vs 30 is 21× the odds, seconds matter. We hit every lead the instant it lands.
Rate history, lane notes, every contact — in one place you can actually run a business on, not your memory.
Capture and nurture direct-shipper and contract leads so you're building lanes, not just chasing the spot board.
See how many calls we caught, how many became loads, and what it's worth — real numbers, not guesses.
Open the app, see the calls caught, the response time, the money — one glance.
Example dashboard. Your real numbers, live, on your phone.
You can't be at the wheel and at the desk. Frontdesked is the desk — so you keep your hands on ten-and-two and your revenue off the next truck's invoice. Your time and your CDL stay clean.
That's exactly who it's built for. The second you can't pick up, Frontdesked texts the broker or lead back instantly, answers their questions, and saves it for you. You stay legal and compliant — and the load doesn't go to the next truck. Grab a free plan and we'll tailor it to your lanes.
No — and we won't pretend it does. Frontdesked isn't a load board or dispatch service. It catches every call, lead, and DM you'd otherwise miss and keeps your broker/shipper relationships organized. Plenty of owner-ops run it alongside a dispatcher and stop losing the loads that slip through. Tell us your setup and we'll show you exactly where it fits.
That's its sweet spot. When three brokers call at once, Frontdesked is your instant first responder on every line — text-back, FAQ answers, and a CRM so nothing drops while you're negotiating another rate. Start with a free plan and we'll map it to your truck count.
Yes. We set it up to follow texting-consent rules, and brokers and shippers overwhelmingly prefer a fast text anyway — over half of people now say text is their preferred channel. We handle the compliant setup for you in onboarding.
It's a flat done-for-you system — no per-load cut like a dispatcher or broker. Given it costs $2.26 a mile just to run your truck, one or two captured loads a month covers it. Start with a free intake and we'll build a plan around your trucks and lanes before you pay a dime.
Tell us about your operation. We'll map exactly where your loads are leaking and send a custom plan + estimate — within 24 hours. Takes about 60 seconds.